LEGAL NOTICE AND DISCLAIMER

Effective Date: July 23, 2026

This Legal Notice and Disclaimer applies to the Critter Cove Shop website located at crittercoveshop.com, including all products, content, services, features, and transactions offered through the website.

By accessing this website or purchasing from Critter Cove Shop, you acknowledge that you have read, understood, and agreed to this Legal Notice and Disclaimer.

1. General Information

Critter Cove Shop is an online retailer offering pet products, accessories, supplies, and related merchandise.

The information provided on this website is offered for general informational and shopping purposes only. Nothing on this website constitutes veterinary, medical, nutritional, behavioral, legal, or other professional advice.

2. Product Information

Critter Cove Shop makes reasonable efforts to present accurate product descriptions, photographs, measurements, features, materials, availability, and pricing.

However, product colors, packaging, dimensions, materials, designs, and other details may differ slightly from what appears on a customer’s device or from information provided by a manufacturer or supplier.

Critter Cove Shop does not guarantee that every product description, photograph, price, specification, or other item of website content will be completely accurate, current, or error free.

We reserve the right to correct errors, update product information, change prices, cancel orders, or discontinue products without prior notice, subject to applicable law.

3. Pet Health and Safety

Pet owners are responsible for determining whether a product is appropriate for their animal’s species, breed, size, age, weight, health, temperament, and individual needs.

Customers should carefully read and follow all product labels, warnings, instructions, sizing information, and manufacturer recommendations before use.

Pets must be supervised while using toys, feeding products, restraints, carriers, grooming items, bedding, apparel, accessories, or any other product that could present a choking, ingestion, entanglement, strangulation, allergic reaction, or injury risk.

Immediately stop using any product that becomes torn, damaged, loose, excessively worn, or unsafe.

Products should be kept away from children unless the product is specifically designed and approved for use by children.

Contact a licensed veterinarian promptly if a pet experiences illness, injury, unusual behavior, an allergic reaction, or another adverse condition.

4. Food, Treats, Supplements, and Health Products

Any information concerning pet food, treats, supplements, dental products, grooming products, calming products, or other wellness-related merchandise is provided for general product-information purposes only.

No statement on this website has been evaluated as veterinary advice, and no product is intended to diagnose, treat, cure, or prevent a disease unless expressly authorized and labeled for that purpose by the appropriate regulatory authority.

Consult a licensed veterinarian before changing a pet’s diet or using a supplement, wellness product, or health-related product, especially if the animal is pregnant, nursing, elderly, taking medication, or has an existing medical condition.

5. Vehicle and Travel Products

Vehicle seat covers, pet seat belts, harness attachments, carriers, barriers, travel accessories, and similar products are intended to assist with comfort, cleanliness, organization, or restraint when used properly.

Unless a product is expressly identified as crash tested or certified under a specified recognized safety standard, no representation is made that it will prevent injury during a collision, sudden stop, equipment failure, or other vehicle incident.

Pet restraints and travel accessories are not substitutes for attentive driving, proper installation, compliance with vehicle-manufacturer instructions, or compliance with applicable traffic and animal-restraint laws.

Customers are responsible for confirming that a product is compatible with their pet, vehicle, child safety seat, seat belt system, and intended method of use.

Critter Cove Shop does not guarantee that a product described as universal or suitable for most vehicles will fit every vehicle model, seat configuration, or pet.

6. Customer Responsibility

Customers are responsible for selecting the correct product and size, inspecting the product before each use, installing or assembling it correctly, and using it only for its intended purpose.

Customers must not alter, misuse, overload, improperly install, or use a product contrary to its instructions or warnings.

To the fullest extent permitted by applicable law, Critter Cove Shop is not responsible for injury, loss, damage, or expense resulting from improper selection, installation, supervision, maintenance, storage, alteration, or misuse of a product.

7. Third-Party Products and Manufacturers

Some products sold by Critter Cove Shop may be manufactured, supplied, fulfilled, or shipped by independent third parties.

Manufacturer names, product names, logos, warranties, instructions, and trademarks belong to their respective owners.

Any manufacturer warranty is provided solely under the manufacturer’s stated terms. Critter Cove Shop does not create or extend a manufacturer warranty unless expressly stated in writing.

Customers should retain product packaging, instructions, order records, photographs, and other supporting information when reporting a defective or damaged product.

8. Product Recalls

Customers should stop using a product immediately if they receive a recall, safety, or corrective-action notice concerning that product.

Critter Cove Shop may contact customers regarding a recall or safety concern when required or when sufficient customer and order information is available.

Customers remain responsible for reviewing manufacturer warnings and applicable government recall information.

9. Website Availability and Security

Critter Cove Shop does not guarantee that the website will always be available, uninterrupted, secure, or free from errors, viruses, harmful components, or technical problems.

We may modify, suspend, restrict, or discontinue any part of the website without prior notice.

Customers are responsible for maintaining the security of their devices, passwords, login credentials, and payment information.

10. Third-Party Websites and Services

The website may contain links to third-party websites, applications, payment providers, social-media platforms, shipping carriers, tracking services, or other external services.

Critter Cove Shop does not control and is not responsible for the availability, accuracy, security, privacy practices, products, services, or content of third parties.

Accessing a third-party website or service is done at the customer’s own discretion and is subject to that third party’s terms and policies.

11. Intellectual Property

Unless otherwise stated, the Critter Cove Shop name, website design, written content, graphics, photographs, videos, logos, product arrangements, and other original website materials are owned by or licensed to Critter Cove Shop and are protected by applicable intellectual-property laws.

Website content may not be copied, reproduced, republished, distributed, sold, modified, displayed, or used for commercial purposes without prior written permission.

Third-party trademarks, product names, photographs, and logos remain the property of their respective owners. Their appearance on this website does not necessarily indicate sponsorship, endorsement, partnership, or affiliation.

12. Reviews and Customer Content

Customers who submit reviews, photographs, videos, comments, testimonials, or other content confirm that they have the right to submit that material and that it does not violate another person’s rights.

By submitting content, the customer grants Critter Cove Shop a nonexclusive, worldwide, royalty-free license to display, reproduce, adapt, publish, and use that content for website, customer-service, promotional, and marketing purposes, subject to applicable law.

Critter Cove Shop may remove content that is unlawful, misleading, abusive, irrelevant, infringing, fraudulent, or otherwise inappropriate.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Critter Cove Shop and its owners, officers, employees, contractors, suppliers, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

• Use of or inability to use the website

• Purchase, possession, installation, or use of a product

• Injury to a person or animal

• Loss of data, revenue, profit, business, or opportunity

• Delayed, lost, damaged, or misdirected shipments

• Unauthorized account access

• Third-party conduct, products, websites, or services

• Reliance on website information

Where liability cannot legally be excluded, total liability will be limited to the amount the customer paid to Critter Cove Shop for the specific product or transaction giving rise to the claim, unless applicable law requires a different remedy.

Nothing in this notice excludes rights or remedies that cannot legally be waived or limited.

14. No Guarantee of Results

Customer experiences may differ based on the pet, product, environment, installation, frequency of use, maintenance, and other circumstances.

Testimonials, reviews, photographs, demonstrations, and product examples represent individual experiences and do not guarantee that every customer or pet will receive the same results.

15. Indemnification

To the extent permitted by applicable law, customers agree to indemnify and hold harmless Critter Cove Shop and its owners, employees, contractors, affiliates, suppliers, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from the customer’s unlawful conduct, misuse of the website, misuse of a product, violation of this notice, or infringement of another party’s rights.

16. Other Store Policies

Purchases are also governed by the policies posted on the Critter Cove Shop website, including the applicable:

• Terms of Service

• Privacy Policy

• Refund and Return Policy

• Shipping Policy

• Subscription Policy, when applicable

When there is a conflict between this Legal Notice and a more specific store policy, the more specific policy will apply to that subject.

17. Changes to This Notice

Critter Cove Shop may revise this Legal Notice and Disclaimer periodically.

The revised version will become effective when posted on this website unless a later effective date is stated. Continued use of the website after a revision constitutes acceptance of the updated notice to the extent permitted by law.

18. Governing Law

This Legal Notice and Disclaimer is governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any dispute will be handled in the courts located in Kendal County, Texas, unless applicable consumer-protection law requires otherwise.

19. Contact Information

Questions about this Legal Notice and Disclaimer may be directed to:

Critter Cove Shop
Website: crittercoveshop.com
Email: contact@crittercoveshop.com